B2B Shipping Policy

Shipping is planned per quotation because B2B furniture orders vary by SKU mix, packaging, destination and Incoterm.

Last updated: 11 August 2026

Quotation-based shipping

MJK supplies B2B and OEM orders rather than individual retail parcels. The quotation confirms the shipping basis, destination, packing method, estimated schedule and documents included for each order.

Incoterms

FOB is the most common basis; the loading port is confirmed per destination — typically Shenzhen for Australia-bound orders and Qingdao for other routes. EXW Xuzhou and DDP may be quoted on request when the route and destination can be supported. The agreed Incoterm and named place in the quotation or proforma invoice determine cost, risk and customs responsibilities.

Production and dispatch timing

The catalogue lead-time reference is 30–45 days from deposit clearance. This is an estimate, not a guaranteed arrival date. Custom engineering, testing, peak production periods, consolidation, vessel schedules, customs and destination delivery can change the timeline.

Export packaging

Standard export packing is a five-layer corrugated outer carton (a seven-layer carton can be quoted where a buyer requests additional protection), with rigid EPS foam edge frames and EPE foam sheets placed between every two panels. Orders ship as individually packed cartons without pallets by default: the furniture ships knock-down, and palletising adds freight volume and cost for this cargo type. Palletised loading can be quoted on request, with any destination wood-packaging requirements handled at that point. Final carton count, knock-down or assembled format, marks and private-label requirements are confirmed by SKU and order.

Buyer information and destination costs

The buyer must provide accurate consignee, destination, import, labelling and delivery information. Duties, GST, VAT, broker fees, inspections, storage and destination charges are excluded unless the controlling quotation expressly includes them.

Transit issues

The consignee should inspect the shipment and retain packaging, photos, counts and carrier records if damage or shortage is found. Notice, evidence and claim handling follow the Incoterm, transport documents, insurance position and order agreement. Do not dispose of evidence before the claim path is confirmed.

Questions about this page?

Email evan@mjkfurniture.com or use the contact form.